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How to fix: sump pump is running continuously and not shutting down
If you’re having a problem with your sump pump, there are a few things you can check to try to resolve the issue:
  1. Power supply: Make sure the pump is plugged in and the circuit breaker hasn’t tripped. If the breaker has tripped, reset it and see if the pump turns on.

  2. Float switch: The float switch is responsible for turning the pump on and off. Make sure the float switch is functioning properly and moving freely.

  3. Impeller: The impeller is what moves the water out of the sump pit. If it is clogged or obstructed, the pump won’t work properly. Clean the impeller and make sure it is free of debris.

  4. Discharge pipe: Make sure the discharge pipe is clear of any blockages and is properly connected to the pump.

  5. Pump operation: If the pump is running but not pumping water, it may be because the impeller is worn or the motor is burned out. In this case, you’ll need to replace the pump.

If you're still having trouble with your sump pump after checking these items, it's best to contact a DRYMAX professional plumber for further assistance.

Why is sump pump constantly working?
If your sump pump is constantly running, it could be a sign of a problem that needs to be addressed. Here are a few things to check:
  1. Water level: If the water level in the sump pit is too high, the pump will run continuously. Check to see if there’s an issue with the water level and make sure it’s not being caused by a clogged or damaged drain or a high water table.
  2. Float switch: The float switch is responsible for turning the pump on and off. If it’s stuck in the on position, the pump will run continuously. Check the float switch to make sure it’s moving freely.
  3. Discharge pipe: Make sure the discharge pipe is clear of any blockages and is properly connected to the pump. If the discharge pipe is blocked, the water level in the sump pit will rise and the pump will run continuously.
  4. Check valve: If the check valve is installed incorrectly or is damaged, it can cause the pump to run continuously. Make sure the check valve is properly installed and not damaged.
  5. Pump operation: If the pump is running but not pumping water, it may be because the impeller is worn or the motor is burned out. In this case, you’ll need to replace the pump.
If you’re still having trouble with your sump pump after checking these items, it’s best to contact a professional plumber for further assistance.
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